Community Transport Trial - education, training transport

If you live in one of our trial areas, are transport disadvantaged and need help getting to TAFE, an RTO, or an apprenticeship, traineeship getting to employment, we'd love to hear from you! We'll check your eligibility and get you on your way.

Absolutely! We offer point-to-point transport, which means we pick you up from your front door and drop you right where you need to be. No walking to bus stops. No multiple connections. Just an easy trip from A to B.

We currently provide transport throughout the following Local Government Areas:
· Coffs Harbour
· Bellingen
· Nambucca Valley
· Tweed
· Byron
· Ballina

The more notice, the better! A few days' notice gives us the best chance of fitting your trip into our schedule. Need transport tomorrow? Don't panic—give us a call. We can't promise, but we'll always do our best to help.

Not necessarily. Every trip is different, so if you're unsure, simply give our friendly team a call. We'll work with you to find the best transport solution.

It's FREE! Thanks to funding from Transport for NSW, eligible customers can access this transport service at no cost during the trial.

Definitely! Whether you're attending TAFE every Monday and Wednesday or working through your apprenticeship each weekday, we can set up recurring bookings to make life easier.

Of course!
Backpacks, laptops, textbooks and reasonable work or trade equipment are all welcome. If you have larger items, let us know when booking so we can make sure there's enough room.

Yes. We'll discuss your mobility needs when you book to make sure we send the right vehicle for the job.

Absolutely—they're the best in the business!
All of our drivers undergo extensive compliance checks, including:
· Working With Children Check (where required)
· Commercial Driver Medical· Driver History Check
· National Criminal HistoryCheck
· First Aid training
· Comprehensive driver induction
· Ongoing training andcompetency assessments

Your safety is our number one priority.

As this trial is designed to assist eligible customers to access education and employment opportunities, transport is generally provided for the approved customer only. If you believe you need a support person to travel with you, please give us a call before booking and we'll discuss your individual circumstances.

We understand that sometimes plans change. If you no longer need your trip, please let us know as soon as possible. Every cancelled booking means someone else may miss out on accessing transport. Repeated late cancellations or no-shows impact our ability to help others and may result in your access to the service being reviewed. A quick phone call makes a big difference!

Probably not. This service is designed for people who are transport disadvantaged and don't have suitable transport options available. If you already have access to public transport, a private vehicle or another funded transport service that can reasonably get you where you need to go, this trial isn't intended to replace or duplicate those services. If you're not sure whether you're eligible, just give us a call—we're always happy to chat.

This service can be used for travel to and from:
· TAFE· Registered Training Organisations (RTOs)
· Employment where you are undertaking an apprenticeship or traineeship

‍Unfortunately, it can't be used for school, university or general employment that falls outside the trial eligibility criteria.

No problem! Our friendly team is here to help. Give us a call and we'll answer your questions, check your eligibility and do our best to get you where you need to go.